Watsons Takes a Holistic Approach to Supporting Filipinos Living with Diabetes

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Customers receive a free blood glucose test and a doctor's consultation as part of Watsons' efforts to promote early detection and encourage proactive diabetes care.

An estimated 4.7 million Filipino adults are living with diabetes, and more than half remain undiagnosed, making it a significant health concern in the country. But getting diagnosed is only the beginning. Managing diabetes requires daily commitment, from taking prescribed medications and monitoring blood sugar to making lifestyle adjustments and attending regular checkups. As the country’s leading health and wellness retailer, Watsons believes diabetes care must extend beyond the numbers.

Through its six-month Diabetes Educator Program, Watsons equips pharmacists with specialized training in diabetes management, patient counseling, and health education. These trained pharmacists serve as accessible healthcare resources, helping customers understand their prescribed treatments, properly use blood glucose monitoring devices, recognize early signs of diabetes, and know when to seek medical attention. By providing practical guidance and addressing everyday concerns, they help make diabetes care more manageable and accessible.

“Diabetes management goes beyond keeping blood sugar levels in check. It requires early detection, proper medication, healthy lifestyle choices, regular monitoring, and attention to overall health, including blood pressure and cholesterol. Patients should also understand their condition, develop healthy coping habits, and work closely with their healthcare team. With the right knowledge, consistent self-care, and support, patients can reduce their risk of complications and enjoy a better quality of life,” said Dra. Fatma Tiu, President of Diabetes Philippines, Inc.

Beyond physical health, Watsons also recognizes the emotional challenges of managing a lifelong condition. Patients may experience stress, frustration, or uncertainty as they balance treatment with everyday responsibilities. Having access to knowledgeable healthcare professionals who can listen, provide guidance, and encourage appropriate medical support can make a meaningful difference in their journey.

Dr. Fatma Tiu, President of Diabetes Philippines Inc., discusses the signs and symptoms of diabetes, emphasizing the importance of awareness and early detection.
Watsons Philippines recognizes the important role of community support in diabetes care, bringing together members of the Philippine Diabetes Support community to encourage greater awareness, understanding, and compassion for people living with diabetes.
Watsons executives Cecile Uy, Director for Health Business Unit, and Darcy Co, Group Category Manager for Health Business, highlight the range of diabetes care products and health solutions available at Watsons to support customers in managing their condition.

To support customers’ varying healthcare needs, Watsons offers a wide range of diabetes care solutions, including prescription medicines, vitamins, blood glucose monitoring supplies, and specialized personal care products. Customers can also access free teleconsultation services, including specialized weight management consultations, by calling +63 (2) 7919-9999. For more accessible monitoring, Blood Glucose Checks are available for only PHP 30 at Watsons, alongside other in-store health services.

“The real challenge in managing long-term health isn’t just clinical; it’s human. When someone navigates diabetes care, every choice and every routine carries daily weight. As a trusted healthcare partner, our role extends far beyond the pharmacy shelf. We are reshaping community-based support so that expert guidance, preventive screening, and ongoing care become seamlessly integrated into everyday life, helping ensure no patient feels like they have to navigate their health journey in isolation,” says Danilo Chiong, Managing Director of Watsons Philippines.

Customers can visit their nearest Watsons store for pharmacist guidance and diabetes care essentials or download the Watsons App to explore the wide range of products and services available. Customers can also shop through Click & Collect, with orders ready for pickup in as fast as 30 minutes, or Home Delivery Express, which brings their essentials straight to their doorstep.


About Watsons Philippines

Watsons is the flagship health and beauty brand of A.S. Watson Group, the world’s largest international health and beauty retailer. Today, the company operates in over 16,900 stores across 12 retail brands in 30 markets, employing 130,000 people globally.

 In 2002, AS Watson Group joined hands with SM, the Philippines’ leading shopping mall developer. The partners brought about the first Watsons stores in SM Megamall and The Podium (Ortigas) and has since seen rapid growth. Today, Watsons operates more than 1,200 stores in the Philippines (as of January 2025).

Watsons strives to ensure that its customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high-quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.