Manila, September 7, 2023: Sun Life Asia Service Centres (ASC), a microcosm of the global
insurance and asset management leader Sun Life, repositions itself as Sun Life Global
Solutions. The strategic move aims to advance the organization’s value proposition and further its journey in close collaboration with Sun Life’s business groups.
The new name Sun Life Global Solutions (SLGS) underscores its global impact delivered
through developing solutions, experiences and furthering innovation. With this strategic
evolution, SLGS will reaffirm its position as a key talent hub for the Technology, Operations and Client care center. In addition, it will also lay focus on its expertise in key knowledge skills like actuarial, finance services, legal services, risk and compliance monitoring.
Sun Life plays an essential role for its Clients in the areas that matter most to them and takes great pride in helping them build brighter, optimistic futures for themselves and their families.
The goal is to build deeper digital relationships and more personalized experiences so we can
better anticipate and serve our Clients’ unique needs. SLGS brings deep technology and digital
capabilities by attracting top talent and a constantly upskilling workforce comprised of dynamic and motivated professionals.
Expressing his views on the repositioning, Mr. Tarun Sareen, Managing Director of Sun Life
Global Solutions, said, “It is truly a privilege to be the enablers driving the organizational
Purpose of Sun Life in India and Philippines. The word Global reflects our outreach and the
collaborative journey with Business Groups across the globe. And the word Solutions
emphasizes our focus on designing and delivering solutions to our clients and advisors – be it
through a digital asset, a transaction we process, a Client call we cater to, or a solution.
Solutions to us signify optimism and taking the forefront to solve challenges, create pathways and manifest opportunities – and keep on architecting and solving for the future. This is what makes us – Sun Life Global Solutions “
He further said, “Our culture is our superpower. SLGS takes pride in being a Great Place to
Work. We are committed to nurturing a purpose-led and values-driven culture where we all do the best work of our lives thriving in a diverse, equitable and inclusive work environment. We believe in truly empowering our teams through a caring and thriving workplace encouraging them to bring their whole and authentic selves to work. Further with a shared vision and purpose, inclusive leadership, people-centric practices we are building a highly engaged workforce that imbibes a sense of belonging. “
Sun Life Global Solutions plays a key role in driving the organization’s enterprise strategy. They provide services and solutions to all pillars – Canada, Asia, US and Asset Management and Corporate functions. Over the course of its journey, SLGS has evolved as a key capability hub, creating many assets for the organization like Client Care Centre, Operations, Technology, Financial shared services, Actuarial, Legal and HR Shared services amongst others. Sun Life Global Solutions will play an even larger role in the coming years by nurturing a stronger talent pool and leading digital and transformation initiatives.
Sun Life Global Solutions is a listening, caring and vibrant organization, its consistent high
engagement scores speak of this culture. SLGS has received the Great Place to Work
honorifics, Top 6 Global Business Service employer in the Philippines, Great Place to Work
Certified and ranked among the “Top 100 Best Companies for Women in India”, SLGS has
been featured among India’s Best Workplaces in IT & IT-BPM 2022 – Top 50 by Great Places to Work. These recognitions reflect our Culture, practices, and focus on being a purpose-led
organization well-equipped to serve business priorities and deliver exceptional value for its
clients.
About Sun Life Global Solutions (SLGS)
The journey of Sun Life Global Solutions (formerly Sun Life Asia Service Centre) started in 1991 in Philippines and expanded to the India market in 2006. A microcosm of Sun Life, over the years, SLGS has emerged as a talent and innovation hub, driving seamless digital
transformation providing Technology, Knowledge Services and Business Services to Sun Life
businesses globally and helping our clients achieve lifetime financial security and live healthier
lives – our core purpose and mission. SLGS works with Sun Life teams across the group to
support clients in areas like ALM & Financial Reporting, Investment Operations, Equity
Research and Financial modeling; Legal services, Actuarial & IFRS 17. Drawing on our
collaborative and inclusive culture, and stand among ‘Top 11 Global Business Services
Companies’ across India, the Philippines, as ranked by the Everest Group.
