By MARK FRANCISCO
THE economy of Cagayan de Oro City has been moving quite a while lately. Movement of people and products has been vibrant as we transition from a Covid-filled world to one full of immune vaccinated individuals.
In the midst of this busy culture lies the equally exciting smaller world of business process outsourcing (BPO). The local BPO industry has been relatively unaffected by the now two-year-old pandemic thanks to its innate nature as an industry outsourced by companies based in other continents elsewhere.
Phonipino Corporation is one of those BPO firms which grew even bigger in 2021. In fact, Phonipino opened its new offices at the third level of HCL Building along Kauswagan Highway, this city just last March 28.
Phonipino Corporation started out in 2010 by couple Jor-El Khalil Inso and the then Marilyn Orbe (now she’s already married to the former) – both ex-call center agents. The BPO business was only manned by the duo minus other manpower but when they rented out a computer shop along Corrales Avenue to be converted as a BPO by night, their North American clientele flourished and they had to hire more agents to meet the clients’ demands.
Through the years and despite the looming pandemic that followed, Phonipino Corporation continued to grow until they were able to secure a more laid-back spot in a building along Kauswagan highway where they are now based.
Phonipino Corporation provides Philippine call center service and business process outsourcing at extremely competitive rates. They experienced team supports small and mid-sized businesses whethey they need support daytime, overnight or 24/7 coverage. Phonipino can serve many business segments including retail, wholesale, medical, online, manufacturing, travel, hospitality, health care, not for profit, educational, insurance and financial. All at a price your business can afford.