Philhealth Local Health Insurance Office Iligan chief Christine Mae Magno appealed to the public to be responsible in sharing information amidst the coronavirus disease pandemic.
“Let us be responsible individuals. When we say, we heal as one, we help one another. Dili ta mahimong [We should not become the] source of wrong information,” said Magno in a COVID-19 virtual presser Tuesday.
Magno also urged the public to take part in curbing the spread of the virus. She said that misinformation can affect the mental health of individuals.
“Let’s help each other kasi we can only fight COVID-19 by doing our part in this community. Sharing the wrong information is definitely not the right solution,” she emphasized.
Magno also clarified that Philhealth Iligan Branch does not have access to information or data on numbers for those who availed claims for COVID since the data are being managed by the hospitals and submitted electronically to their regional office. This is also in response to misinformation circulating online about the manipulation of claims for COVID-19 cases.
“Wala mi direct access sa info (we don’t have direct access to such information) unless you get feedback. Our office is designated to cater to member registration, accept and collection of payments, and make sure that members avail their benefits,” Magno added.
Magno also hoped that the information she shared will minimize the spread of wrong information. She also encouraged the public to coordinate with their agency for their concerns or inquiries.
“Philhealth is here to serve you, if you have questions feel free to contact us and we are very happy to assist you,” she said.
For inquiries and concerns, Philhealth can be reached through their hotline 223, 3018, or Philhealth Iligan Facebook page, or email email@example.com. (LELA/ PIA ICIC)