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HomeFront PageCeb enhances contactless procedures for travelers; rolls out self-bag tagging process

Ceb enhances contactless procedures for travelers; rolls out self-bag tagging process

WITH everyJuan’s safety in mind, the Philippines’ leading carrier, Cebu Pacific (PSE: CEB), enhances its existing contactless flight guidelines to further minimize physical interactions between passengers and staff.

In line with the airline’s commitment to provide a safe and seamless passenger journey, CEB deploys 21 self-bag tag kiosks at the Ninoy Aquino International Airport Terminal 3. These machines allow passengers to print bag tags and attach them to their luggage, before proceeding to the bag drop counters. Having this additional step under contactless flights not only lessens point of contact, but even makes queue time for passengers shorter.

“Safety remains our topmost priority. As we gradually see more destinations opening up for travel, we continue to improve our processes to ensure a safe and convenient travel journey for our passengers,” said Candice Iyog, CEB VP for Marketing & Customer Experience.

Online check-in is also mandatory to go hand-in-hand with this enhancement. Guests may easily check-in via the CEB website or mobile app seven (7) days up to one (1) hour before the scheduled time of departure.

These guidelines have been implemented with everyJuan’s convenience in mind, as process will be made faster and safer. Passengers may simply scan boarding passes they generated online to activate the self-service check-in kiosks; follow directions shown on the screen, until ready to print bag tags. Passengers will then have to attach these on their own, before depositing their bags at the designated counters.

“This multi-layer approach to safety should result in our passengers’ regaining confidence in air travel, so #EveryJuanWillFlyAgain,” added Iyog.

CEB has intensified safety protocols across its operations through stringent on-ground and inflight preventive measures, in accordance with global safety standards. All CEB aircraft undergo extensive daily disinfection before, during, and after every flight. Airbus jets are equipped with High-Efficiency Particular Arrestor (HEPA) filters that keep contaminants, including the novel coronavirus, at bay with 99.9% efficiency.

For more information on CEB’s contactless flights, safety protocols, and other travel requirements, passengers are encouraged to view: https://bit.ly/CEBFlightReminders (PR)

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