The Bureau of Customs (BOC), Port of Davao, is conducting a Time Release Study (TRS) for the year 2022 to improve the efficiency of its cargo releasing procedure. The said Office underwent an orientation of the TRS on June 12, 2022, led by the Planning and Policy Research Division (PPRD).
The TRS is a tool and method for measuring the actual performance of the Bureau to determine factors that delay or affect the immediate release of goods of each selectivity lane, both for import and export. For the Port of Davao, the said study will cover the period of July 25 to August 2, 2022.
With the adaptation of new policies such as the operationalization of the Customer Care Portal System (CCPS), computerized and improved risk management system at the Bureau, and installation of X-ray machines at various seaport and airport units of the BOC Davao, the said Port is hopeful that it will further improve clearance time at the Port and at the same time, identify and address bottlenecks in the release of shipments.
The Time Release Study Report is currently being worked on and will be published on the Customs website as part of the requirement of the ASEAN and for public information.
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