Cloud-based solution powers apps, kiosks to streamline customer experience
MANILA, PHILIPPINES – Cebu Pacific Air (PSE: CEB) has renewed its contract with QuantumID Technologies to ramp up SmartKargo for CEB Cargo.
The partnership will continue the cloud-based real-time management of CEB’s air cargo business using the advanced SmartKargo operating system.
The largest Philippine carrier has utilized the innovative Software as a Service (SaaS) solution to empower customers with real-time shipment information and advanced tools such as mobile apps that streamline customer experience via kiosks at the warehouse.
The mobile app has also allowed CEB Cargo to enable its clients to manage their shipments end-to-end, from booking to destination. In addition, SmartKargo has helped CEB manage and integrate new dedicated cargo capacity into its fleet.
“The SmartKargo Cloud solution has equipped CEB Cargo with the advanced digital tools to run our business,” said Alex Reyes, Cebu Pacific Vice President for Commercial. “We are very pleased to continue the partnership, and look forward to sustained growth that SmartKargo has enabled.”
Enhanced capabilities of SmartKargo allowed CEB Cargo to provide paperless Airway Bills (e-AWBs), and ease of booking for CEB Cargo agents and customers by allowing single-screen data entries.
In addition, the solution provides simplified pricing and rate-making capabilities; real-time capacity management; user-configurable business Intelligence and reporting; and integrated Cargo Revenue accounting.
The platform supports streamlined participation with partners doing e-commerce—facilitating B2B or B2C door-to-door operations via mobile applications as well as third party integration.
“We at SmartKargo look forward to continue providing CEB Cargo with solutions and tools to grow their business,” said Jay Shelat, Executive Vice President at QuantumID Technologies. “We are happy and grateful to be working with an outstanding team of cargo professionals and excellent leadership.”
Cebu Pacific was the first Asian carrier to adopt the SmartKargo Cloud platform in 2013.
About Cebu Air Inc. (PSE: CEB)
Cebu Air Inc., operating as Cebu Pacific, is the largest carrier in the Philippine air transportation industry, offering its low-cost services to more destinations and routes with higher flight frequency within the Philippines than any other airline.
Together with subsidiary Cebgo, CEB flies to 37 domestic and 26 international destinations with over 100 routes spanning Asia, Australia, the Middle East, and USA.
The Cebu Pacific fleet is comprised of two (2) Airbus A320NEO, two (2) Airbus A321NEO, seven (7) Airbus A321CEO, 33 Airbus A320, eight (8) Airbus A330, eight (8) ATR 72-500, and 13 ATR 72-600 aircraft. The ATR aircraft are used by Cebgo for inter-island flights where jet operations are not possible. CEB has received its first ATR freighter in August 2019, to provide bespoke cargo services within the country. CEB boasts of one of the youngest fleets in the world, with an average fleet age of five (5) years.
For bookings and inquiries, guests can visit www.cebupacificair.com. The latest seat sales can be found on CEB’s official Twitter (@CebuPacificAir) and Facebook pages.
The SmartKargo end-to-end platform has robust mobile applications and advanced technologies such as real-time information, business intelligence, mobile apps, and machine-learning capabilities–while providing quick and seamless integrations with an airline’s current or future systems via APIs, for fast deployment and integration.
The end-to-end technology is an extension of the SmartKargo Cloud SaaS solution that is built upon the world’s leading global cloud infrastructure, Microsoft Azure. SmartKargo Cloud provides ease-of-use and instant access to shipment information for all members of the value chain. Azure is the world’s leading cloud platform that supports our robust mobile applications. For more information visitwww.smartkargo.com
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